As technology has advanced, the field of business process automation has blossomed. In days gone by, you’d have employed dozens, or even hundreds, of people to handle repetitive manual tasks. Today, you can trust automation to handle that stuff for you.
Of course, there are some who fear the increasing rise of automation. Many claim that increased business process automation leads to job losses in a variety of sectors.
Such claims should certainly be treated with respect. It’s likely that automation will lead to job losses in some sectors. But it’s also likely to compensate for this by creating jobs in a variety of sectors too. For example, the maintenance of the technology needed for automation requires skilled employees.
But this article won’t focus on the potential negatives. Instead, we want to focus on the benefits that business process automation can offer to businesses just like yours. Here are six for you to think about.
Benefit #1 – Increased Quality
While many manual tasks may appear fairly simple, there is always a margin of error involved. For example, somebody who inputs data may misread a figure or miss an important piece of information. An individual error like this may not cost much in the short-term. But you’ll feel the costs as such errors mount up. They may directly cost your business money. But such errors can also cause issues with your customer relationships or prevent you from following up on important leads.
Automation does away with the human error that leads to these reductions in quality. You program your system with an in-depth understanding of the task at hand. From there, you can trust it to not misread data or miss anything out. The automated system follows the process to the letter every single time.
This leads to an increase in the quality of your data. As a result, businesses benefit from greater accuracy, which reduces costs and allows them to provide better services.
Benefit #2 – The Time Savings
The sheer volume of data that the average business has to process is pretty staggering. The advent of Big Data has only increased those volumes in recent years. In some cases, businesses have to dedicate valuable human resources to completing manual tasks that relate to this data. This could mean that some of your most talented people can’t dedicate their time to the work that they’re best at.
Business process automation means that you don’t need to spend valuable hours on these manual tasks. As a result, your people can focus their efforts on tasks that offer a more direct benefit to the business.
Take a salesperson as an example. You want this employee spending as much time as possible talking to customers and as little as possible dealing with data entry. An automated system allows the salesperson to focus on sales, rather than manual tasks.
Benefit #3 – Superior Data Analysis
An added benefit to the increased quality mentioned earlier is that you can have more trust in the data that you record.
This comes to the fore when you analyse the data. Many businesses use their data to identify trends in their sectors, which helps them to develop strategies for growth. If you have faulty data, you may miss an important trend or misread the market. This leads to the implementation of strategies that don’t serve the business’ aims in the long run.
High-quality data leads to more accurate analyses. As a result, you can feel more confident in the fact that you’ve based your decisions on good data. These decisions then offer greater benefits to your business.
Benefit #4 – Increased Visibility
With manual processes, there’s always a loss of visibility at some point in the chain. The data or task passes onto a person, who then has to work with it. You typically can’t see what’s happening with that data or task during this work period.
That’s not the case with business process automation. Your system makes what’s happening with tasks and data completely visible at every stage of the process.
This doesn’t just benefit you in terms of being able to see that the job’s getting done. It also means that you can analyse the system to identify issues that may affect the wider process. As a result, business process automation leads to you being able to improve your company’s wider internal business processes.
Benefit #5 – Less Paper Needed
When combined with a document management system, business process automation allows you to create a paperless company. This offers a number of benefits of its own.
Chief among them is that it creates easily accessible central locations for all of your important documents. This means that your people don’t have to waste time rifling through drawers and filing cabinets to find the documents that they need. Instead, they can trust the system to file important documents for them and make them accessible as needed.
But that’s not all. The increasing trend towards environmentalism and green operation isn’t just a cost-saving tool for businesses. It’s also something that you can highlight in your branding. Going paperless by using business process automation means that you have another angle that you can take when constructing your marketing materials.
Benefit #6 – Lower Costs
As with every business decision, the bottom line is the most important factor. If business process automation cost you money, it wouldn’t be worth implementing.
The above benefits show that this isn’t the case. You’ll have a fast and efficient system that can deal with data and tasks at a much faster rate than the average person. Moreover, the people who had to spend time on these tasks now have time to work on other aspects of the business. This means you’re putting their talents to better use, which often leads to an increase in revenue.
The long-term cost benefits of implementing business process automation far outweigh the short-term investment that you have to make.
The Final Word
Business process automation can help you to save time and money while improving your business operations.
At Imobisoft, we can help you to automate common business processes. Get in touch with our team today to find out more.