Future Track

Client : Future Trak
Technology Used : .NET CORE , SQL Server, Swift

Working within a niche industry to streamline and automate complicated internal processes across legacy systems 

DJ Workforce is a specialist in vehicle security installation and operates across some of the UK’s largest commercial fleet vehicles. After a run of quick growth, they had multiple internal systems which created an inefficient job allocation process and an inability to track job completion with a customer sign off, causing a headache for their expanding team of field engineers.

Imobiosft’s Coventry based solutions team were engaged to define a digital platform that would remove legacy systems with a bespoke software application wrapped around the organisation’s specific challenges.

What we did:

The Imobisoft & DJ Workforce teams landed on an end to end workflow system with built-in artificial intelligence.

With hundreds of jobs being delivered to the business, the platform automated the scheduling of projects to engineers with suitable skillsets or geographically. Via mobile or table, the engineer could complete a pre and post job check, with photographic evidence of completion sent directly to the client. Identification of system funcationality made for reduced administration, automatic storage of job details and quicker invoicing time.

The migration from 3 alternate systems meant that internal teams needed a transition period that included training and onboarding. Beyond passing over the system Imobisoft offered a weekly training session for people unsure on platform use as well as extensive documentation for internal teams.

Project successes:

  • Our solution removed the administration burden for field engineers, but also senior management and leadership. The automation allowed the team to grow by roughly 50% in the following 18 months with the same management structure in place.
  • A reduction in invoicing tim led to improved cash flow and allowed for instant forcasting & reporting.
  • Field engineers commented on the improvement in job management.

Speak To The Team

    Let's Get In Touch

    Kick Start Your Project

    Let’s chat about how we can help you. Fill in the details and we’ll get back to you as soon we can.

      How To Reach Us

      Our helpline is always open to receive any enquiry or feedback. Please feel free to contact us via email or use the form and we will get back to you as soon as we can.