A specialist provider of hydraulic tools to the Oil & Gas & Construction sector, Hi-force were using a fairly well known sales enablement tool to support their customer interactions and engagement.
It was recognised by the board that the software was a large expense and was not really adequate for their unique internal processes. As Imobisoft were engaged we calculated that the initial investment required for a bespoke solution to be built and deployed would be paid off within roughly 30 months, meaning beyond that point the investment would be realised.
This laid the foundations for custom functionality to be mapped to identify where processes optimised. Working closely with the Hi-force team we built an end-to-end system at the core of the business, which laid the foundations for future iterations that enhanced service delivery.
Mapping, designing and deploying digital platform at the heart of the business Hi-force were able to perform multiple sales & marketing functions at ease.
This includes the ability to:
Creating cost saving vs previous enterprise software contract
We identified at the start of the project a cost saving against their incumbent supplier of £30k per annum.
Reduced costs, improved employee & customer experience
The project reduced costs whilst improving internal & customer experience, impacting all productivity across the business by optimising internal processes with the custom application.
New platform for future digital transformation
Laid the foundations for the future iterative development of the platform across other divisions and aspects of the business.
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